Refund policy
Return and Refund Policy
Please contact us at support@shednope.com within 30 days of delivery if your item arrives damaged or defective, or if you receive an incorrect item or an order with missing items. Include your order number, a description of the issue, and clear photos of the item and packaging. We may ask for additional information to review your request.
If we confirm an issue with your order, we will offer an appropriate resolution, such as a replacement, the missing item, or a refund. In most cases, you will not need to return the item. If a return is required, we will provide instructions and cover the return shipping cost. Please do not send an item back before contacting us.
We do not accept returns or offer refunds because you changed your mind, ordered the wrong item, or no longer want the product. Please review your order carefully before completing your purchase.
Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund. If more than 15 business days have passed since we approved your refund, contact us at support@shednope.com.
This policy does not limit any rights you may have under applicable law.